Frequently Asked Questions
Everything you need to know about shopping with Skipp.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Do you offer international shipping?
Yes, Skipp ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are the products on Skipp authentic?
Absolutely. We work directly with licensed distributors and manufacturers to ensure that every item sold on our platform is 100% authentic and of the highest quality.